Class
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Definition
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Online Technology Service Providers 
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Application Service Providers
- General Business Applications
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Engaged in delivering and managing applications relating to payroll, human resources, customer relationship management (CRM), accounting, sales management tools and similar functions using pre-packaged or proprietary software, which is accessed and utilized by customers via the Internet.
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Application Service Providers
Industry Verticals
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Engaged in delivering and managing applications specific to an industry on a vertical basis. Applications may be pre-packaged or proprietary software and are accessed and utilized by their customers via the Internet.
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Technology Service Providers
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Provide outsource technology services through on-line and network connections. May include back up, storage, help desk support, webcasting, and streaming video. Risks developing the content that is broadcast are not eligible with Hartford - other companies are available.
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Internet Search & Indexing
Tool Providers
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Engaged in providing tools through computer networks to enable users to locate or identify electronically stored information complied or published by others. Includes search engines and meta-search engines.
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Computer & System Services 
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Computer Systems Integration
Services
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Engaged in developing or modifying software and packaging or bundling software with hardware to create and market an integrated system for specific applications. Provides a combination of development or modification of software, marketing of purchased hardware and involvement in all phases from design through installation. Includes Value Added Resellers.
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Computer Facilities
Management
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Engaged in providing on-site management and operation of clients' computer systems. Computer support and systems administration services are included. Services are provided on a long-term contract or fee basis. Temporary staffing agencies are not eligible. Server farms are not eligible.
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Computer Installation, Repair
& Maintenance Services -
Commercial
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Engage in installation, service or repair, on the customers' premises, of commercial computers, computer systems, networks and computer- related equipment not sold by the insured.
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Computer Service or Repair
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Engaged in installation, service or repair, on or off the insured's premises, of individual or residential personal computers and computer related equipment not sold by the insured. Also includes installation, service or repair of commercially owned computers and/or computer-related equipment on the insured's premises only
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Custom Programming, Applications & Consulting Services 
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Custom Computer
Programming & Applications
Services
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Engaged in writing, modifying, testing and/or supporting software to meet the needs of individual customers. Work is performed on an independent contract basis and may include custom programming, analysis, design, software support/training, software configuration and software installation. Custom software development of -commerce applications is not eligible with The Hartford - other companies are available..
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Custom Computer
Programming & Applications
Services - Remote Offices
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Risks with 50% or more of their staff working remote and which provide the following services: writing, modifying, testing and/or supporting software to meet the needs of individual customers Work is performed on an independent contract basis and may include custom programming, analysis, design, software support/training, software configuration and software installation. Custom software development of e-commerce applications is not eligible with The Hartford - other companies are available.
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Computer Consultants
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Provide advice to the customers on the type, size, model of hardware and software required performing the customer's job. Their product is advice. No other services, including programming, repair, and maintenance or leasing of computers, are performed.
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Computer Consultants -
Remote Offices
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Risks with 50% or more of their staff working remote and which provide the following services: advice to customers on the type, size, model of hardware and software required to perform the customers job. Their product is advice. No other services, including programming, are performed.
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Web Site & Internet Design Services 
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Web Site Design &
Development Services
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Provide consultation and programming services to design a web site and develop the software required to run the web site. Hosting and web site management services provided to their own customers is contemplated. Development of e-commerce applications is not eligible - use the Software & Internet Design Services class for risks with the exposure.
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Web Site Design &
Development Services -
Remote Offices
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Risks with 50% or more of their staff working remote and which provide the following services: consultation and programming services to design a web site and develop the software required to run the web site. Hosting and web site management services provided to their own customers is contemplated. Development of e-commerce applications is not eligible - use the Software & Internet Design Services class for risks with this exposure.
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Software & Internet Design
Services
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Risks engaged in providing a combination of custom programming, web site design and development, e-commerce consultations and applications services and software development of e-commerce applications.
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Pre-packaged Software Development 
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Software Development -
Prepackaged
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Development and production of prepackaged software. Mass produced software and limited production software for specialized market niches (such as accounting firms) are included. Custom software development or custom programming should be classified under Software & Internet Design Services or Custom Computer Programming & Applications Services is appropriate.
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Market Research Classes 
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Market Research Firms
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Risks primarily engaged in the collecting of information to determine trends in the marketplace. This includes data mining. Data collection can be by phone, mail, in-person surveys or electronically. Miscellaneous E&O Coverage is excluded.
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Market Research Consultants
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Risks primarily engaged in the collecting of information to determine trends in the marketplace. This includes data mining. Data collection can be by the phone, mail, in-persons surveys or electronically. Miscellaneous E&O Coverage is included.
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Hardware Manufacturing 
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Electronic Computers
Manufacturing
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Risks engaged in the manufacture of electronic computers such as mini-computers or CPU's (Central Processing Units)
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Computer Storage Devices
Manufacturing
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Risks primarily engaged in the manufacture of items such as hard drives, back up devices and other media storage devices.
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Computer Terminals Manufacturing
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Risks primarily engaged in the manufacture of monitors, keyboards and workstations.
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Computer Peripheral
Equipment Manufacturing
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Risks engaged in the manufacture of equipment used with computers such as scanners, printers, platters and graphic displays.
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Printed Circuit Board
Manufacturing
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Risks engaged in the manufacture of printed circuit boards. A circuit board has interconnected circuits and components such as microchips that are mounted or etched on the board.
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Electronic Components
Manufacturing
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These risks produce a wide variety of electrical components that are not otherwise classified and are devices of various physical sizes, current flow, and impedance rating and voltage ratings. The components have a very wide application in electrical circuits.
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Electronics & Related Equipment Manufacturing 
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Calculating & Accounting
Equipment Manufacturing
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The classification includes the manufacturing of all types of calculating and accounting equipment including adding machines, hand held and electrical calculators.
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Office Machines
Manufacturing
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Manufacture office machines such as copiers; fax machines, adding machines and typewriters.
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Audio, Video &
Photographic Equipment
Manufacturing
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Manufacture audio and video equipment such as TVs, radios, CD players, video recorders, VCRs, speakers, photographic equipment etc. These are household not industrial or commercial equipment.
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Records, Tapes & CDs
(blank form) Manufacturing
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Manufacturing of records, tapes, CDs in blank form, no recording. Recording studios and media duplication shall be separately classified.
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Telephone & Telegraph
Apparatus Manufacturing
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Risks engaged in the manufacture of items used in telephone or telegraph equipment.
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Radio & Television
Communication Equipment
Manufacturing
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Risks manufacturing radios, TVs, CD players, video recorders etc.
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